Customer Support Executive (Dutch MNC)

Our client, a Dutch MNC specialising in high quality coatings for leather, flexible and non-flexible substrates, textiles and related products is looking to fill the position of Customer Support Executive.

Please email resumes to

The Job

• Communication hub to customer.
• Handle all incoming orders for assigned country and arranging shipment of the order in order to ensure prompt delivery to customers.
• Focus on resolving customer supply issues.
• Optimize shipments out of the company by bringing forward dates, maximizing container loading in order to maximize sales & profits.
• Generate all required documentation relating to shipments to assigned countries by preparing prescribed documents.
• Liaise with freight forwarders and customers to ensure smooth export/import of goods and prompt payment to the Company.
• Liaise with warehouse on Pick Ship Confirmation & container number.

Pre-requisites

• GCE “O” / “A” levels or Diploma in any discipline.
• Min 2 years’ relevant working experience.
• Knowledge of SAP; Export/ Import trade regulations; Preparation of bank documents